FitbitOne Black Dashboard

[Murph24]

I am having trouble when I try to see my dashboard on my laptop. The dashboard is black, but I can see everything else. I have cleared the cache on all my devices, and restarted my FitBit One. That worked yesterday, but today I logged in and it's the black dashboard screen and I can not see my stastistics.

[Lekker]

I also have the black screen today.  Yesterday it worked and not the day before that.  Seems every other day it works.  Annoying. 

[JAC4940]

I have the same problem, only on an HP desktop using Windows 11.

[JAC4940]

My screen turned black 2-3 days ago.  It is not an intermittent issue, but continuous.  I am using a PC with Windows 11.

[alexthecat · Accepted solution]

@Murph24 @JAC4940 and @Lekker Fitbit is aware of this issue and they are working on getting it fixed. I am not aware of how long that will take, but I hope it will happen soon. 

[JAC4940]

Thank you for the update!