Food item not deleting

[JoD3020]

I accidentally put a food item in twice - I've followed the delete instructions for iOS on Apple phone and slid the item to left and hit delete button and it appears to be deleted - but when I go out of the app and back in again it's back! As though was never deleted. How do I make the deletion permanent? Help please!

Moderator edit: updated subject for clarity

[HelenaFitbit]

Welcome to the forums @JoD3020! I hope you had a great new year's celebration  

I'd like to report that we've had some reports regarding the food logs not deleting, and our development team is aware of this issue. They'll be investigating this further and see what can be done to get this fixed.

Let me know if you have any questions, happy stepping!

[JoD3020]

Thanks - hopefully will get sorted soon Sent from my iPhone

[sdelcar01]

Having this same problem as well, hopefully a solution will be found soon

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@JoD3020 wrote:

I accidentally put a food item in twice - I've followed the delete instructions for iOS on Apple phone and slid the item to left and hit delete button and it appears to be deleted - but when I go out of the app and back in again it's back! As though was never deleted. How do I make the deletion permanent? Help please!

Moderator edit: updated subject for clarity

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[HelenaFitbit · Accepted solution]

Thank you for staying tuned everyone! Please know that our engineering team is already aware of this and they are already working to help you get back to logging accurately; hopefully this will be very soon.

Let me know if you have any questions, have a great week!