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Having trouble updating fit bit one

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‎04-26-2020 06:02

‎04-26-2020 06:02

I've recently turned on my Fitbit one after being in the closed for a while and was able to connect to my phone, but haven't been able to update as it says there's been an error with my tracker. Any solutions?

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‎05-06-2020 16:55

‎05-06-2020 16:55

Your app is asking got you to install new firmware? 

What phone do you have? 

Have you tried both cell and WiFi data and shut down the phone? 

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