help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

How to sync steps with Weight watcher and Fitbit

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎03-06-2016 18:47 - last edited on ‎06-08-2016 08:31 by Moderator Alum

‎03-06-2016 18:47 - last edited on ‎06-08-2016 08:31 by Moderator Alum

Does anyone know how to get your steps to sync with the weight watchers app? I already connected my fitbit with the weight watchers website but its not showing my steps. Any ideas??? 🙂 🙂

 

 

Moderator Edit: Subject for clarity.

Best Answer
0 Votes
4 REPLIES 4

‎03-06-2016 22:22

‎03-06-2016 22:22

Sometimes it takes a day. If it doesn't happen unlink and try again.

 

But its A WW problem not a fitbit problem.

Community Council Member

Wendy | CA | Moto G6 Android

Want to discuss ways to increase your activity? Visit the Lifestyle Forum

Best Answer

‎04-16-2016 17:10

‎04-16-2016 17:10

Yep same problem.  Synced with intial setup and refuses to go any further, even after clicking the little arrows in a circle telling it to sync now.  My fitbit is synced but WW app not so much.  Very frustrated

Best Answer
0 Votes

‎06-08-2016 08:29

In response to polkadots510

‎06-08-2016 08:29

Hello everyone and a warm welcome to our Community @polkadots510. Note that when you Weight Watcher account is associated with Fitbit, all activities tracked by Fitbit will be converted to activity points and credited to the Weight Watcher's account.

 

Also as it was mentioned by @WendyB, it may take some time to show the information. So for this click "Sync your device activity" on WW page to update sooner.

 

In your case @polkadots510, If the issue persist I would recommend to revoke the access from your Fitbit account on your Application settings. After this try again:

 

  1. On the Weight Watchers subscriber homepage click Login in the top right corner.
  2. In the Log In window, confirm your Weight Watchers user name and password and click Log In.
  3. Click the profile icon in the top right corner and then click Setting
  4. Click the Activity tab and click Connect to a device or app.
  5. Select Fitbit from the choices and click Continue. 
  6. Log in using your Fitbit account credentials when the screen appear.
  7. Once logged in, you will be redirected back to the Weight Watchers Settings page.

I'm pretty sure these steps wont be require anymore, but if the issue persist; I'll be around. Robot wink

Roberto | Community Moderator

"Great things are done by a series of small things brought together.” What's Cooking?

Best Answer
0 Votes

‎09-30-2016 13:27

In response to RobertoME

‎09-30-2016 13:27

Hi, I'm noticing some inconsistencies with my fitbit steps syncing with my weight watcher account. While some steps sync belately... I have actual days that only record partial information but the day before and after sync fine.

 

Any recommendation on how to fix this?

Best Answer
0 Votes