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Inaccurate stair count for Fit Bit One

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My "One" registers flights of stairs over and above the amount of stairs that I actually climb in a day. I don't know how to get it be be more accurate.
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3 REPLIES 3

It does not count each stair. You just need to go up 10 feet in elevation for it to count a Floor. No stopping either.

 

 

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Wendy | CA | Moto G6 Android

Want to discuss ways to increase your activity? Visit the Lifestyle Forum

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Thank you for your reply. However; like yesterday, it said I climbed 81 flights of stairs. And there is no way on earth that I climbed that many flights of stairs yesterday. But I did read an article that it calculates by "elevation " ... So I think that is what going on with my device. Still strange though.... 😳
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They can be added if its windy or cold as well.

 

Wne it happens to me I do a restart. It wont take te floors away but it has made it stop doing it

 

Do the Restart at least 3 times
http://help.fitbit.com/articles/en_US/Help_article/1186/?q=restart&l=en_US&fs=Search&pn=1

Community Council Member

Wendy | CA | Moto G6 Android

Want to discuss ways to increase your activity? Visit the Lifestyle Forum

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