07-31-2017 13:11
07-31-2017 13:11
Hi,
i lost my fitbit about 6 weeks ago. It is almost certainly dead as it had a low battery and hasn't synced since the exact date / time I last had it. Will any of the blue tooth tracker apps work if it's dead? I've pulled the house apart looking for it.
many thanks for your help
07-31-2017 13:59
07-31-2017 13:59
Welcome to the forums!
I am so sorry you lost it. If its dead the Bluetooth finders will not pick it up.
Did you check your car as well?
Contact support they will offer you a discount on a new one
Wendy | CA | Moto G6 Android
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08-07-2017 10:45
08-07-2017 10:45
@shelltyrrell I hope you're doing well! Have you looked near your laundry? Sometimes these clip-based tracker will wind up in the dirty clothes pile. Did you misplaced it at your house? It may be near there!
Keep me posted!
08-07-2017 13:00
08-07-2017 13:00
08-07-2017 13:00
08-07-2017 13:00
08-07-2017 15:25
08-07-2017 15:25
Assuming you sync your Fitbit with your phone...
Check if you have an app that tracks your Bluetooth device connectivity. I have a Lumia 950 and it has a 'Gadgets' app. This tells me when and where that device was last connected, and I can even tap on it and it'll give me directions to that location:
Next, I would take a look at your activity page, specifically look at the last day you had activity and:
So look at all this and reflect back on what you were doing at that moment (check texts and facebook posts). You may be able to figure out what you were doing at that time (having lunch with a friend?) and find your Fitbit.
Lastly, I would label my Fitbit. I've labeled mine (and friends') with a Brother p-touch labeler and it looks like this:
This way if anyone finds it, they can contact you. We've had four happy returns this way.
I hope this helps.
Frank | Washington, USA
Fitbit One, Ionic, Charge 2, Alta HR, Blaze, Surge, Flex, Flex 2, Zip, Ultra, Flyer, Aria, Aria 2 - Windows 10, Windows Phone
Take a look at the Fitbit help site for further assistance and information.