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Lookonh

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‎11-13-2016 15:10

‎11-13-2016 15:10

My Fitbit One is just continually looking. My steps haven't been recorded since mid day Friday. I never lost power. Very frustrating. Any suggestions
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‎11-14-2016 02:18

‎11-14-2016 02:18

Try a restart. Do it at least 3 times.

 

Restart
http://help.fitbit.com/articles/en_US/Help_article/1186/?q=restart&l=en_US&fs=Search&pn=1

 

If that doesn't help
Contact Support
http://help.fitbit.com/?cu=1

Community Council Member

Wendy | CA | Moto G6 Android

Want to discuss ways to increase your activity? Visit the Lifestyle Forum

View best answer in original post

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2 REPLIES 2

‎11-14-2016 02:18

‎11-14-2016 02:18

Try a restart. Do it at least 3 times.

 

Restart
http://help.fitbit.com/articles/en_US/Help_article/1186/?q=restart&l=en_US&fs=Search&pn=1

 

If that doesn't help
Contact Support
http://help.fitbit.com/?cu=1

Community Council Member

Wendy | CA | Moto G6 Android

Want to discuss ways to increase your activity? Visit the Lifestyle Forum

Best Answer

‎11-14-2016 03:24

In response to WendyB

‎11-14-2016 03:24

Thank you so much. It worked. I really appreciate you taking the time. Cheers

Sent from my iPhone
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