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Losing Data

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‎03-12-2017 17:11

‎03-12-2017 17:11

I use the app with GPS to track my hikes & walks. Right after I finish I can see all the info & the data is on the dashboard. Then sometimes the hike or walk disappears from my activity tracker. If I add it manually it will duplicate my steps & distance. If I don't add it I'll never get my active days goal. I've uninstalled the app & reinstalled still no help. 

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‎03-16-2017 07:08

‎03-16-2017 07:08

Contact Support so they can look into your account to see if something is going on


http://help.fitbit.com/?cu=1

Community Council Member

Wendy | CA | Moto G6 Android

Want to discuss ways to increase your activity? Visit the Lifestyle Forum

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