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My FITBIT ONE Charging Problems

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SO my FITIBT ONE shows its dead when I plug it in to the charger it immediately shows its fully charged. I have tried to reset it but the problem re-occurs again and again.

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Please clean the contacts
http://help.fitbit.com/articles/en_US/Help_article/My-tracker-s-battery-isn-t-charging/?q=not+chargi...

 

Then Do a Restart
http://help.fitbit.com/articles/en_US/Help_article/1186/?q=restart&l=en_US&fs=Search&pn=1

 

Also See this thread for charging best practices. If you are not charging it correctly you could be damaging the battery
https://community.fitbit.com/t5/Charge/Fitbit-charge-battery-problems/m-p/1323307#M53291

 

http://help.fitbit.com/articles/en_US/Help_article/1799

 

If that does not help contact support

http://help.fitbit.com/?cu=1

Community Council Member

Wendy | CA | Moto G6 Android

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Sent from my iPhone
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Tried it all Fitbit Support told me I was S.O.L. pay $100.00 for a product that barely lasts 2 years. Now that they have discontinued the ONE I have to buy the Charge 2 that will cost $150 plus. We will see if I get 2 years out of that. Very disappointed.

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