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My Fitbit On won't sync

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‎10-27-2017 01:51 - last edited on ‎10-29-2017 07:04 by Fitbit Moderator

‎10-27-2017 01:51 - last edited on ‎10-29-2017 07:04 by Fitbit Moderator

Come on !!! this happened in August & now again in October ... don't u test this B4 u release an update ??? (& YES, I have gone thru ALL of the troubleshooting) ... Fix it !!! I don't want to W8 almost a month, as I did in August, for this to be corrected - I would appreciate a reply & ETA ... TIA

 

 

Moderator edit: updated subject for clarity

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‎10-29-2017 07:15

‎10-29-2017 07:15

@empressofhearts Thanks for participating in our Fitbit Community! So sorry to hear that your Fitbit One is not syncing with your Dashboard. I'd like to follow up and would like to know what troubleshooting steps you have tried. This info will help me to assist you accordingly and find a solution.

 

Looking forward to your response my friend! Smiley Happy

JuanJo | Community Moderator

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