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My One is not tracking correctly

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‎12-12-2017 09:29

‎12-12-2017 09:29

I have noticed just the last few days that my tracker is not accurate! When I sit down at my desk I jot down my steps and without ever getting up the next thing I know it has added 75 to 100 steps to my count. Also, it says I have climbed WAY more stairs that I KNOW I have climbed in a day and sometimes it shows fewer stairs than I know I climbed in a day. Please help. I have turned it off and back on already. 

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‎12-13-2017 10:31

‎12-13-2017 10:31

For Floors it will add them if its windy or cold. I just ignore them myself.

 

Have you done a restart?

Do it at least 3 times.

 

Restart
http://help.fitbit.com/articles/en_US/Help_article/1186/?q=restart&l=en_US&fs=Search&pn=1

Community Council Member

Wendy | CA | Moto G6 Android

Want to discuss ways to increase your activity? Visit the Lifestyle Forum

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