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My fitbit doesn't count anything anymore!

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‎03-14-2016 13:52 - edited ‎03-14-2016 13:53

‎03-14-2016 13:52 - edited ‎03-14-2016 13:53

Have my fitbit for 3 weeks now, and today my fitbit doesn't count steps or anything else anymore, the 0 stays, what can I do?

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‎03-14-2016 14:02

‎03-14-2016 14:02

I would try a restart:

 

http://help.fitbit.com/articles/en_US/Help_article/How-do-I-restart-my-tracker/

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‎03-21-2016 05:44

‎03-21-2016 05:44

Welcome to our Community @liyah39! It's great to have you on board! Robot winkThanks so much for your help @SteveH! I'd like to know if this worked? Also, please make sure your tracker is charging correctly by following some tips provided in this post.

 

Let me know the outcome! Robot Very Happy

Meylin | Community Moderator

"The only way to do great work is to love what you do." What's Cooking?

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