help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

No Internet Connection Found - try this

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎07-20-2017 15:40

‎07-20-2017 15:40

I upgrade my fit connect version and got "No Internet Connection Found". If for some reason you got this. Right click the Fit Connect icon and click on Option. Select "Automatically detect proxy server" for both Service Proxy Settings and UI Proxy Settings. Click OK. It resolve the problem.

 

Best Answer
1 REPLY 1

‎07-21-2017 09:36

‎07-21-2017 09:36

Welcome to the Community @echiu! Thank you so much for sharing the solution that worked for you. 

 

Hope I can continue seeing you around. You may want to check the Discussions Board and meet new people or get healthy tips. Robot Happy

Want to get more active? Visit Get Moving in the Lifestyle Discussion Forum.


Best Answer