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No display on One

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‎08-12-2019 11:11 - edited ‎08-12-2019 11:11

‎08-12-2019 11:11 - edited ‎08-12-2019 11:11

I dropped my One on a tile floor the other day and ever since it does not display anything. It seems to be tracking steps, sleep, etc. but I have to look on my phone to see where I am at, and worst, I have no idea where battery strength stands. Can anything be done to bring back the display?

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‎08-12-2019 14:10

‎08-12-2019 14:10

You can try a restart but I doubt it will work. You must of jar something inside the fitbit itself

 

Restart

http://help.fitbit.com/articles/en_US/Help_article/1186/


If it does not help contact support. Use the Help link at the top of the forum.

But be aware damaged caused by the owner is not covered under Warranty

Community Council Member

Wendy | CA | Moto G6 Android

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