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‎04-20-2016 14:21 - last edited on ‎08-28-2025 20:15 by Fitbit Moderator

‎04-20-2016 14:21 - last edited on ‎08-28-2025 20:15 by Fitbit Moderator

All of a sudden the amount of steps I'm taking is not on my phone. The steps are on my fit bit but not my phone .

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2 REPLIES 2

‎04-20-2016 15:16

‎04-20-2016 15:16

try to force sync to your phone. Tap on devices and it should start syncing

Community Council Member

Wendy | CA | Moto G6 Android

Want to discuss ways to increase your activity? Visit the Lifestyle Forum

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‎04-21-2016 06:15

‎04-21-2016 06:15

Welcome to our Community @Renma! Thanks for stopping by! Man HappyI totally agree with @WendyB's suggestion, maybe your tracker is not syncing correctly with your phone. If force syncing doesn't work, you can follow the steps provided in this thread. 

 

Let me know the outcome! Man Happy

Meylin | Community Moderator

"The only way to do great work is to love what you do." What's Cooking?

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