04-20-2016 12:19
04-20-2016 12:19
04-20-2016 13:16
04-20-2016 13:16
Try a restart. Sometimes doing it a few times helps.
Restart
http://help.fitbit.com/articles/en_US/Help_article/1186/?q=restart&l=en_US&fs=Search&pn=1
If that doesn't help
Email Support
contact.fitbit.com
Phone
877-623-4997
Wendy | CA | Moto G6 Android
Want to discuss ways to increase your activity? Visit the Lifestyle Forum
04-21-2016 06:20 - edited 04-21-2016 06:20
04-21-2016 06:20 - edited 04-21-2016 06:20
A warm welcome to our new friend @Smokey2468! Hope you're doing great! I noticed @WendyB provided you with her help, thank you sweetie! Before contacting Support you can also try to follow the steps provided in this thread cause maybe your tracker isn't syncing correctly.
Let me know how it goes!