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Fitbit one

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‎04-20-2016 12:19 - last edited on ‎08-28-2025 20:15 by Fitbit Moderator

‎04-20-2016 12:19 - last edited on ‎08-28-2025 20:15 by Fitbit Moderator

My fitbit one will not show me my steps for today how do i solve this

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‎04-20-2016 13:16

‎04-20-2016 13:16

Try a restart. Sometimes doing it a few times helps. 

 

Restart
http://help.fitbit.com/articles/en_US/Help_article/1186/?q=restart&l=en_US&fs=Search&pn=1

If that doesn't help
Email Support
contact.fitbit.com

Phone
877-623-4997

Community Council Member

Wendy | CA | Moto G6 Android

Want to discuss ways to increase your activity? Visit the Lifestyle Forum

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‎04-21-2016 06:20 - edited ‎04-21-2016 06:20

‎04-21-2016 06:20 - edited ‎04-21-2016 06:20

A warm welcome to our new friend @Smokey2468! Hope you're doing great! Cat WinkI noticed @WendyB  provided you with her help, thank you sweetie! Before contacting Support you can also try to follow the steps provided in this thread cause maybe your tracker isn't syncing correctly.

 

Let me know how it goes! Robot Happy

Meylin | Community Moderator

"The only way to do great work is to love what you do." What's Cooking?

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