10-28-2017 13:21 - edited 10-28-2017 13:28
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10-28-2017 13:21 - edited 10-28-2017 13:28
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Though Fitbit One is a popular product, as we introduce new products, we occasionally make changes to our product line to keep you on track with the most up-to-date health and fitness tracking tools.
As a result, we no longer sell the One. We recommend considering the other discreet options we offer- Fitbit Zip, if you prefer a clip-based tracker or Fitbit Flex 2 if you prefer a slim, wrist-based tracker. Or, take our quiz on http://www.fitbit.com/compare to see which device meets your needs best.
We apologize for any inconvenience and hope we can continue to provide you with Fitbit trackers you love and help you reach your goals.
Actively managing your weight? Find accountability buddies on the Manage Weight board
10-11-2017 09:55 - edited 10-11-2017 09:55
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10-11-2017 09:55 - edited 10-11-2017 09:55
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So clearly FITBIT is not interested in anyone's need for a non-wristbased tracker. I require a tracker for my health program at work, and I cannot wear wrist-based units. Therefore, I will be looking for alternatives.
Have any of you found anything out there that would be a suitable replacement for those of us that are not able to use wrist trackers?
10-12-2017 09:47
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SunsetRunner
10-12-2017 09:47
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Hi
Fitbit is still selling and supporting the Fitbit Zip. The battery lasts 6 months before needing to be replaced.
10-12-2017 09:54 - edited 10-12-2017 09:55
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SunsetRunner
10-12-2017 09:54 - edited 10-12-2017 09:55
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I have 3 zips, and the batteries never lasted more than 2 weeks. Fitbit kept sending me replacements, and they were all complete junk. The Zip is not even close to being an adequate alternative for the One.
10-12-2017 12:07
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10-12-2017 12:07
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I had 2 Zips and the batteries would only last from 4 to 7 days. Nope, not a replacement for the One; besides it doesn't count stairs which is something I want.
10-12-2017 20:18
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10-12-2017 20:18
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I agree the zip does not compare to the one.
I have 3 ones right now so I dont run out. You need to search the internet I found some good deals and some bad ones.
But good are out there if you want to have a One as a backup
Wendy | CA | Moto G6 Android
Want to discuss ways to increase your activity? Visit the Lifestyle Forum
10-14-2017 05:03
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10-14-2017 05:03
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@WendyB wrote:I agree the zip does not compare to the one.
I have 3 ones right now so I dont run out. You need to search the internet I found some good deals and some bad ones.
But good are out there if you want to have a One as a backup
Hey, no fair, @WendyB is hoarding all the Ones!
Scott | Baltimore MD
Charge 6; Inspire 3; Luxe; iPhone 13 Pro
10-14-2017 06:29
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SunsetRunner
10-14-2017 06:29
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10-14-2017 06:42
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10-14-2017 06:42
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@SunsetRunner - I think that kitty might might have tied it back on @WendyB‘s ankle ... No way he got 7900 steps on his own!
Scott | Baltimore MD
Charge 6; Inspire 3; Luxe; iPhone 13 Pro
10-14-2017 07:04
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10-14-2017 07:04
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@Baltoscott LOL it was kinda buy accident. I washed one a while ago. So I bought one. It came back to Life before new one came. Then I lost it so bought another for a backup. This one showed up. So hense 3 now. 😀.
I just need to be more careful. Been careless lately. So I should have enough to last for many years.
Prices are becoming scary though. So I had to search a lot to get a good price.
Wendy | CA | Moto G6 Android
Want to discuss ways to increase your activity? Visit the Lifestyle Forum
10-14-2017 07:16
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SunsetRunner
10-14-2017 07:16
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Doesn't the kitten feel like this now?
10-16-2017 01:35
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10-16-2017 01:35
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If, like Wendy, we manage to acquire a backup stash of Ones, can we be sure that they will still work in the future? Isn't there a danger that Fitbit's 'techie stuff' will at some point simply no longer recognise the One?
10-16-2017 01:42
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10-16-2017 01:42
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@fiftyeightWhy would they not work? They still support them They just dont sell them.
I know I'm over the top so dont do what I do.
Wendy | CA | Moto G6 Android
Want to discuss ways to increase your activity? Visit the Lifestyle Forum
10-16-2017 01:48
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10-16-2017 01:48
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Well I'm not very techie minded Wendy, but I imagine Fitbit are doing something to enable us to see our data. If they care so little about the wonderful One to have discontinued it, I'm just worried they'll stop supporting it too.
10-16-2017 09:23
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10-16-2017 09:23
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@SunsetRunner wrote:Hi
Fitbit is still selling and supporting the Fitbit Zip. The battery lasts 6 months before needing to be replaced.
The Zip is NOT even close to an acceptable alternative to the ONE.
10-16-2017 09:49
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SunsetRunner
10-16-2017 09:49
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Feel free to check out dear @KateFitbit 's reply here regarding the One..
She kindly mentions:
'Though Fitbit One is a popular product, we are always working to streamline our offerings as we introduce new products, which are coming later this year.
~ Possible, something awesome is replacing the One soon?..
10-16-2017 10:39
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10-16-2017 10:39
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My One seems not be able to connect to my iphone app anymore, it does not recognize it. Very frustrating. I do not want a wrist band tracker!
10-17-2017 00:05
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10-17-2017 00:05
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@ALBarclayShut down your phone for a few minutes. Go back in and try again
Wendy | CA | Moto G6 Android
Want to discuss ways to increase your activity? Visit the Lifestyle Forum
10-27-2017 06:33
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10-27-2017 06:33
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10-27-2017 13:31
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10-27-2017 13:31
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Having the same problems with my ONE and fortunately (or unfortunately) I also have an Alta. I saw someone else's message here about an Alta clip holder (Henoda Magnetic Clip Holder for Fitbit Alta)
very similar to the one for the ONE on Amazon. I have ordered one... $7.98 prime but there are others out there non-prime. Hopefully that will work for you.
