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One not charging

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‎08-23-2016 14:07

‎08-23-2016 14:07

Hi,
My Fitbit one won't charge. It's completely dead, and no matter how log I plug it in to charge, it won't. I've only owned it for 3 months
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‎08-23-2016 14:46

‎08-23-2016 14:46

Hi @wishi1991

 

Check out the Fitbit Help Article:

 

URL: Click to go to the Fitbit Help Article 'My tracker's battery isn't charging'

 

How to clean the tracker? YouTube Video (By Craig) (For flex but similiar for other trackers)

 

http://www.youtube.com/watch?v=ezvXy9mKoGQ

Hope it helps

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