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One sleep tracking not working.

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‎03-17-2018 22:06

‎03-17-2018 22:06

My sleep tracker seems to work but then today when I sat down to check my steps I noticed that my sleep tracker was tracking my sleep all day long and said that I was asleep all day long. Somethings wrong, is there a fix for this?

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2 REPLIES 2

‎03-18-2018 13:04

‎03-18-2018 13:04

Try a restart. Do it at least 3 times.

 

Restart
http://help.fitbit.com/articles/en_US/Help_article/1186/?q=restart&l=en_US&fs=Search&pn=1

 

If that doesn't help Contact Support.
http://help.fitbit.com/?cu=1

Community Council Member

Wendy | CA | Moto G6 Android

Want to discuss ways to increase your activity? Visit the Lifestyle Forum

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‎03-25-2018 08:23

In response to WendyB

‎03-25-2018 08:23

Could it be that you forgot to turn the sleep traking off when walking up this morning? 

Also the sleep tracking and the exercise tracking are the same mode on the tracker. Both are started by holding in the button. 

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