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One won't sync to my Fitbit app

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Had the same problem today as I've seen posted. I did all the things everyone else did. Checked to see if my iPhone needed an update this evening and it did. After the update when I went back to the fitbit app it was now active but still only showing the Cals. I clicked on edit and was now able to add steps, miles, activity minutes. When I went back to the dashboard everything was there. I put my finger on the steps and slid it to the Cal spot and that moved down to where the steps had been. I hope this make sense and helps someone else. I love my One and don't want a type on a band.

 

 

Moderator Edit: Clarified subject

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Hi there, @karsimken. Thanks for stopping by in the Community Forums. Thanks for trying to troubleshoot the issue with your One before reaching out. 

Please note the disruption with the Fitbit.com site and Fitbit services has been resolved. You should now be able to log into your account, sync and check your information.

Maria | Community Moderator, Fitbit


Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...

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Hi there, @karsimken. Thanks for stopping by in the Community Forums. Thanks for trying to troubleshoot the issue with your One before reaching out. 

Please note the disruption with the Fitbit.com site and Fitbit services has been resolved. You should now be able to log into your account, sync and check your information.

Maria | Community Moderator, Fitbit


Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...

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