05-19-2017 14:04
05-19-2017 14:04
A few years ago, my puppy got my One and munched on it. It knocked out the display and there are some nice teeth marks on it. Everything still works with it except for the display and I've even purchased a new fitbit recently. However, now I'd like to re-pair this broken One so my 10 year old can use it. Is there any way (a simple way preferably) to somehow gather the pairing key that bluetooth uses for setup? Obviously my display is out so something else would need to interpret the pairing key. Ideas? Thanks.
05-19-2017 20:47 - edited 05-19-2017 20:48
05-19-2017 20:47 - edited 05-19-2017 20:48
If the display is out I really dont see how. The number changes any time you try to set it up. So there is no set number
Have you done a restart to see if it comes back?
Restart
http://help.fitbit.com/articles/en_US/Help_article/1186/?q=restart&l=en_US&fs=Search&pn=1
Wendy | CA | Moto G6 Android
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05-19-2017 23:51
05-19-2017 23:51
Guessing is a way, starts with a 0 and 3 digits long. There is hope!
Restart is irrelevant, the display is OUT.
05-21-2017 07:48
05-21-2017 07:48
@eternalp Thanks for joining the Fitbit forums! Currently, there is no way to get that pairing key if the display is not working. You can try guessing, if you like. If you happen to get the key, let us know how you did!
See you around!