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Question about syncing on a different phone.

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‎09-23-2016 06:44

‎09-23-2016 06:44

I currently use the dongle on my laptop to sync my fitbit (as my phone is incompatible), but I'm going on holiday next month and won't be taking my laptop.  As I intend to be doing lots of walking while I'm away, I'd like to see how I'm doing, so I don't want to wait till I get back to sync.

 

Is there a way I could use my husband's iphone (which is compatible) while I'm away, just to keep my fitbit stats up to date?  I'd appreciate any suggestions. Thanks!

 

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‎09-23-2016 07:24

‎09-23-2016 07:24

Yes, just log him out of the app and then log yourself in. It will sync your data while you are logged in. 

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3 REPLIES 3

‎09-23-2016 07:24

‎09-23-2016 07:24

Yes, just log him out of the app and then log yourself in. It will sync your data while you are logged in. 

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‎09-26-2016 06:30

In response to SunsetRunner

‎09-26-2016 06:30

Thanks Patruns!  He doesn't have a fitbit so hadn't got the app on his phone, so I just installed it and logged in as me and hey presto I synced! Simple really, I don't know why I thought for some reason that it wouldn't 'accept' me on another device! Thanks again!

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‎09-27-2016 07:51

In response to SunsetRunner

‎09-27-2016 07:51

My husband has a fitbit one, and I just got an alta.  When I added my alta account I can no longer access his account on my iPhone.  I log out of my account, but I am never able to log into his.  I tried resetting his password but it doesn't recognise either the old password or the new one.

 

Please help, this is so frustrating.

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