01-08-2016 11:30
01-08-2016 11:30
01-08-2016 11:43
01-08-2016 11:43
Hi @Sunnyjones - I have already replied to your post in the other thread.
TW
____________________________________________________________________________
(If this tip solved the problem for you, please mark this post solved, as this will be helpful to other users experiencing similar issues.)
01-08-2016 11:58
01-08-2016 11:58
01-08-2016 12:37
01-08-2016 12:37
Sorry @Sunnyjones, I am unfortunately stuck on that one. Perhaps a moderator will chime in and share his/her wisdom with us. Have you tried a quick chat with the Support Team by any chance?
http://help.fitbit.com/?l=en_US&cu=1&fs=ContactUs
Cheers!
TW
____________________________________________________________________________
(If this tip solved the problem for you, please mark this post solved, as this will be helpful to other users experiencing similar issues.)
01-10-2016 09:01
01-10-2016 09:01
Hey hey hey @Sunnyjones it's nice to see you around! If you have restarted your tracker and have checked that you have greetings on within your settings as @TandemWalker mentioned the next step is contacting support. They will be able to investigate further and determine the best way to go.
In the meantime, have you checked our Discussions board? There you can share your story, find some fitness tips, recipes and more! Give it a look!
Keep me posted!
Was this what you were looking for? Vote for it and mark it as an Accepted Solution!
01-10-2016 09:04
01-10-2016 09:04