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Stats are wrong

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‎01-02-2016 09:13

‎01-02-2016 09:13

I went to the gym this morning and climbed 78 flights of stairs on the stair climber but my fitbit one says 0 floors!?!? How do i fix this?
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‎01-02-2016 09:36

‎01-02-2016 09:36

Fitbits give a floor when they detect a rise in elevation of 10 feet based on changes in air pressure. As you don't actually gain any height on the stair climber I'm afraid you won't get any floors awarded. 

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‎01-02-2016 09:37

‎01-02-2016 09:37

Welcome to the forums!

 

To record floors you need to go up 10 feet in elevation.

 

A stair climber does not do that so it will no record a floor. So there is no way to fix it.

 

Happy Stepping!

Community Council Member

Wendy | CA | Moto G6 Android

Want to discuss ways to increase your activity? Visit the Lifestyle Forum

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3 REPLIES 3

‎01-02-2016 09:36

‎01-02-2016 09:36

Fitbits give a floor when they detect a rise in elevation of 10 feet based on changes in air pressure. As you don't actually gain any height on the stair climber I'm afraid you won't get any floors awarded. 

Best Answer

‎01-02-2016 09:37

‎01-02-2016 09:37

Welcome to the forums!

 

To record floors you need to go up 10 feet in elevation.

 

A stair climber does not do that so it will no record a floor. So there is no way to fix it.

 

Happy Stepping!

Community Council Member

Wendy | CA | Moto G6 Android

Want to discuss ways to increase your activity? Visit the Lifestyle Forum

Best Answer

‎01-02-2016 13:51

In response to WendyB

‎01-02-2016 13:51

Oh... ok, good to know!  Thanks!   Happy Connecting. Sent from my Sprint Samsung Galaxy S® 5
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