Success sincing my Fitbit ONE, Eureka!!!

[dcastelluccio]

My FITBIT ONE hasn't sinced successfully for months. Not only that, it had the wrong time on it. As a last ditch effort, I went to the Fitbit Application on my phone, and the device successfully sinced. Now the dashboard appears to be updated with all past information. And, I am suspicious that the Catalina update on my Mac may not be allowing the sinc to occur on my laptop.

[WendyB]

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@dcastelluccio wrote:

My FITBIT ONE hasn't sinced successfully for months. Not only that, it had the wrong time on it. As a last ditch effort, I went to the Fitbit Application on my phone, and the device successfully sinced. Now the dashboard appears to be updated with all past information. And, I am suspicious that the Catalina update on my Mac may not be allowing the sinc to occur on my laptop.

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That very well could be it! Glad you got it to Sync finally

Welcome to the forums!

[jdb4dog · Accepted solution]

Please tell me what to do to update iMac (to sync Fitbit) after Catalina upgrade.

Iphone is fine, iMac is not. After upgrade, Fitbit Connect items where in a relocated folder which means they are "unable to use".