help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Sync

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎08-10-2017 08:32

‎08-10-2017 08:32

Trying to sync one to new phone..keeps saying enter 4digit number but can't find one...

Best Answer
0 Votes
1 REPLY 1

‎08-10-2017 09:35

‎08-10-2017 09:35

@alimag,

 

Welcome to the community!

 

You don't need to re-pair your Fitbit with your new phone.  Just log in to your account from the Fitbit App and it'll establish the Fitbit pairing.

 

Just sync from the App the way you used to.

 

I hope this helps.

Frank | Washington, USA

Fitbit One, Ionic, Charge 2, Alta HR, Blaze, Surge, Flex, Flex 2, Zip, Ultra, Flyer, Aria, Aria 2 - Windows 10, Windows Phone

Take a look at the Fitbit help site for further assistance and information.

Best Answer
0 Votes