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Syncing

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‎06-07-2017 23:00 - edited ‎06-07-2017 23:02

‎06-07-2017 23:00 - edited ‎06-07-2017 23:02

Since yesterday cannot get fitbut one to sync with fone have tried everythng that fit bit suggest also fitbit still saying bluetooth server is busy frustrated to say least wont even sync on another device 

Best Answer
7 REPLIES 7

‎06-07-2017 23:40

‎06-07-2017 23:40

Was one of the things you tried a restart of the fitbit using this procedure?

 

https://help.fitbit.com/articles/en_US/Help_article/1186/

 

If so, how many times did you try it? It's known to not always work and it's recommended to try it at least 3 times.

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0 Votes

‎06-08-2017 18:16

‎06-08-2017 18:16

Got this same message.

I've also deleted the One from my pc Dashboard & now trying to add it as a new device.  But the Bluetooth can't find it from the phone to add it.  We're sunk.

 

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0 Votes

‎06-08-2017 23:37

In response to pgfrost

‎06-08-2017 23:37

If multiple restarts are not kicking it back into life then there are some more troubleshooting ideas in this help file:

 

http://help.fitbit.com/articles/en_US/Help_article/1866

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0 Votes

‎06-09-2017 04:29

‎06-09-2017 04:29

I had the exact same problem a month ago and bought a new fitbit thinking mine was broken. The fitbit just stopped syncing.  The actual device keeps my steps but it no longer syncs with the app or any of my other apps.  My newest fitbit is doing the same thing now.  I see Steve's comment to try at least 3 times, and I will, but what happens if THAT doesn't work?  I'm pretty sure I tried more than 3 times with the last fit bit.  This is frustrating.

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0 Votes

‎06-10-2017 10:30

‎06-10-2017 10:30

I am having the same problem since 5 pm yesterday.  I have tried everything also.

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0 Votes

‎06-10-2017 10:32

‎06-10-2017 10:32

I am having the same problem since 5 pm yesterday.  I have tried everything also.

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0 Votes

‎06-10-2017 10:37

In response to SteveH

‎06-10-2017 10:37

Thanks for ure help had to do it through charger on pc as suggested then it wrked again x

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