04-13-2017 06:49
04-13-2017 06:49
Every few months, I wake up to my Fitbit One adding thousands of steps while I am sleeping. Last night, between midnight and 6:55, it added 300 steps every 5 minutes and I woke up to having 28,000 steps. I am not wearing it when I sleep, it is sitting on the table next to me. It seems to happen randomly and not associated with charge levels or syncing.
I closely track my steps so suddenly having an extra 28K steps is big inconvenience. Is there anything I can do to stop this from happening? And is there any way to remove the false steps so they aren't tracked in my reports?
04-13-2017 06:53
04-13-2017 06:53
Was it possible that you were sleep walking?
and otherwise, try spresseting the Fitbit by holding the button on the one for around 20 seconds.
04-13-2017 06:54
04-13-2017 06:54
And if it continues to happen, request a new one from fitbit