help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Time reset on Fitbit

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎09-07-2016 15:24

‎09-07-2016 15:24

The time on my device is off and I don't know how to reset it. I was having problems getting it to work, but was able to finally get a charge, just not sure if it's working properly. I did buy another Fitbit when this one wasn't working, but unfortunately I lost it.
Best Answer
0 Votes
2 REPLIES 2

‎09-07-2016 18:17

‎09-07-2016 18:17

Hello @Stoonpat,

 

Welcome to the community!

 

Was your last Fitbit that you lost also a Fitbit One?  If so, what likely happened is that you had to remove this one in order to pair your replacement to your account.

 

The time should automatically set when you have it paired to your account and it syncs.  Are you sure that this Fitbit is syncing?

 

I hope this helps.

Frank | Washington, USA

Fitbit One, Ionic, Charge 2, Alta HR, Blaze, Surge, Flex, Flex 2, Zip, Ultra, Flyer, Aria, Aria 2 - Windows 10, Windows Phone

Take a look at the Fitbit help site for further assistance and information.

Best Answer
0 Votes

‎09-08-2016 13:56 - edited ‎09-08-2016 13:56

In response to PureEvil

‎09-08-2016 13:56 - edited ‎09-08-2016 13:56

@Stoonpat I'm sorry to hear about your lost One! Using the One you currently have, I recommend trying the steps within this article to restart your tracker. Let me know if I can help answer any other questions! Smiley Happy

Best Answer
0 Votes