01-26-2017 02:07
01-26-2017 02:07
My Fitbit One suddenly stopped showing step accumulation on my iPhone. It's showing on my fit bit and on my laptop and syncing with friends, but does not show on my dashboard. Any advice?
Best Answer01-28-2017 07:31
Fitbit Product Experts Alumni are retired members of the Fitbit Product Expert Program. Learn more
01-28-2017 07:31
Un-install the app. Shut the phone down. Go back in and re-install the app
Wendy | CA | Moto G6 Android
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01-29-2017 09:27
Community Moderator Alumni are previous members of the Moderation Team, which ensures conversations are friendly, factual, and on-topic. Moderators are here to answer questions, escalate bugs, and make sure your voice is heard by the larger Fitbit team. Learn more
01-29-2017 09:27
Hello @Chirosolutions and @WendyB, what a great day to step into the community! ![]()
@Chirosolutions were you able to fix the issue with the steps not showing in your iOS Fitbit app following the awesome and accurate instructions @WendyB provided? If not, please let us know, provide some screenshots of your app and as many details you can about this so we can provide further assistance to help you out.
I'll be waiting your reply. ![]()
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Best Answer