Tried everything.....still not synching

[stepbill]

Hello. I had the dongle problem for a bit.  My dongle is now recognized but it is not auto synching every 15 mins.  I don't have an ! though anylonger on fitbit connect. 

When I boot :

4/8/16 7:36:29.240 AM WindowServer[164]: disable_update_timeout: UI updates were forcibly disabled by application "Fitbit Connect" for over 1.00 seconds. Server has re-enabled them.

but then right after = reenable .. but no synch. 

4/8/16 7:36:29.783 AM WindowServer[164]: common_reenable_update: UI updates were finally reenabled by application "Fitbit Connect" after 1.54 seconds [0.65fps] (server forcibly re-enabled them after 1.00 seconds [1.00fps])

I can press the synch button and it works. 

[SolangeE]

Hello, @stepbill! It is nice to see you around. hmmm.. I'm not sure if I understand your issue at all. When you say you don't have an !? what do you mean? Do you still have the Fitbit logo at the lower right buttom of you computer screen. 

Make sure that the computer is turn on, that you are within 15-20 Ft from your computer when you are trying to sync and that you are not on hibernation mode. Since when it is not syncing every 15 minutes? Where are you seeing this boot information?

I'll be waiting for your response.