USB dongle for fitbit one

[NSta]

Is the usb dongle for syncing a fitbit one specific to that fitbit?  I have two dongles from previous fitbit ones, but neither seems to work with my current fitbit one.

[SunsetRunner]

Hi @NSta - Amazon offers a dongle that works with several older Fitbit devices, including the One. You can check that out. But I’m surprised your other dongles do not work. You may want to do some “googling” to see if there are other factors that may be the cause. Wish I could be more help but I’m afraid I have not used a One in many years. 

[PureEvil]

@NSta,

Fitbits occasionally get in a confused state.  I'd try restarting the tracker.

I hope this helps.

[NSta]

Thanks very much for your reply. I tried that but it still reject pairing, but is transferring info from the fitbit tracker to my phone app!

[NSta]

Thanks - the dongles still don't work and it also rejects bluetooth pairing, but somehow is still managing to transfer data from the fitbit to my phone app.

[Rich_Laue]

What do you mean by rejecting the tracker @NSta?

Are you trying to pair the Fitbit One through the Bluetooth? A user will not be able to do this and should see a message of rejected by the One.