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battery suddenly dying Fitbit One

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‎08-31-2017 06:38

‎08-31-2017 06:38

I've noticed over the course of just the last two weeks, my FitBit One battery is not lasting as long as it previously was.  I got all the tips of what to do or not to do from support, but I have not changed anything about the way I use my FitBit One, so why suddenly would the battery not be lasting?  It used to last up to two weeks before I had to charge the device.

 

Is this another example of built in obsolescence?  Why can't they make a device with an exchangeable battery (like old watch batteries)?  I spoke to another person with a FitBit One and she is also suddenly experiencing the same problem.  We've both had our devices a little over a year.

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‎08-31-2017 06:53

‎08-31-2017 06:53

Are you using the iOS app? If so, you're probably affected by a known bug that's causing battery drain with the One. See this thread for the latest updates from the moderators:

 

https://community.fitbit.com/t5/One/One-not-holding-charge-since-iOS-2-39-update/td-p/2152579

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