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fitbit ONE isn't tracking stairs

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‎02-18-2018 10:46

‎02-18-2018 10:46

Hi

 

My Fitbit ONE isn't tracking stairs for the last two days - Saturday and Today - Sunday, perhaps part of Friday.  I injured myself on Friday - I slipped on the ice and injured both my legs so I'm now limping around and going up the stairs very very slowly but still .. the ONE has an Altimeter doesn't it? No matter how slowly I go up the stairs it should track it shouldn't it?

 

It says I did 8 stairs Friday which might have been before my fall, 0 Saturday and I normally do 10 to 12 .. and until my husband took my tracker and ran up and down the stairs it was zero for today as well (now it says two).

 

So what's the problem?  Anyone else having trouble.  Is it just because I'm limping up the stairs? I am getting faster! LOL

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‎02-19-2018 09:35

‎02-19-2018 09:35

Its because you are going up slowly. The altimeter cant really read it when it is slow.

 

I have the same problem right now. But once you heel it will start counting them again

Community Council Member

Wendy | CA | Moto G6 Android

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