08-19-2016 13:17
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08-19-2016 13:17
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I took my fitbit in the ocean last month. Put it in rice for a long time. Followed start up instructions and now it is on and can track steps but only for 30 minutes at a time, then it charges off. Also, before soaking, the charge symbol was a bright green when full. Now, the green appears to be cross-hatched, much fainter. I have not yet rinsed it off in fresh water, maybe I should try that. But I thought the charging pattern was strange enough to post incase anyone else has seen that. I really miss my fitbit.

08-20-2016 04:42
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SunsetRunner
08-20-2016 04:42
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Hi @lizvo
Feel free to contact the Fitbit Support Team & tell what happened:
India | United Kingdom | United States
No promises though as it's up to fitbit to decide.

