lost fitbit one

[rbutler]

I have misplaced my fit bit one. But when I open the app and hit sync it says it's connected. Does that mean my fitbit is somewhere in the house? How close do they have to be to sync?

[JCains]

My One can be two floors up and still be in range.  

[rbutler]

Thankfully I found it! Fell out of my pocket and into the laundry pile!!

Sent from Outlook Mobile

[TandemWalker]

Hi @rbutler. I'm glad you found it. That happened to us too, many times. Once found it in the car, on the floor between the two front seats. One tool that came very handy for us the Fitbit Finder app. There is a number of them available, but that one always worked well for us and served us well. But these apps are only good if you know the general area where you think you lost your tracker; and if the said area is not a public place (restaurant, mall) where you will likely find hundreds of Bluetooth-enabled devices. Those Fitbit finder apps are not looking for YOUR fitbit but for Bluetooth signals, such that they are pretty useless in a public place. Cheers!

             TW             

[Manderlyh]

I lost mine too many times.  I actually found the Fitbit Finder app that will help you find it that went with my phone.  It's actually been super helpful.  There have been a few times when it's not helpful, but I have found that my One is more prone to getting lostg than the Flex. 

Good luck!

[VivisFitbit]

Hello there guys! @JCains, @rbutler and @Manderlyh I'm glad to know that you could find your tracker, have it paired with your phone is really useful. Thanks so much for your help @TandemWalker, your tips are much appreciated.  

@rbutler, I hope your One wasn't washed, if that was the case you can put it in a bowl or rice for 24 hours (to remove any remaining wetness) After this you can try a restart. This will bring you back on track! 

Good luck!