several fit bit one's

[angaly2]

I have had several fit bit ones and I love them; but they do not seem to last.  Is anyone else having this problem.  I try to use the fit bit everyday and feel lost without it.  I have tried all the suggestions to reset my one -but nothing is working...does this mean another one bites the dust?  Is it time to try a newer model?

Thank you

[WendyB]

How long are they lasting? I have had mine for 3 years now with no problem.

How are you charing it? Best way is via USB port on the computer

[SteveH]

Mine is also 3 years old and without issue (so far).

What problem are you having?

Is this the procedure you used to reset it?

https://help.fitbit.com/articles/en_US/Help_article/1186/

If so it might be worth trying again a few times as it doesn't always work.

[angaly2]

Yes it is - I tried it several times and several different days; but thank you so much for your responding Valerie

[WendyB]

Contact Support and see if they can help you
http://help.fitbit.com/?cu=1

[angaly2]

thank you very much!!
 Valerie