08-20-2016 17:08
08-20-2016 17:08
I have had several fit bit ones and I love them; but they do not seem to last. Is anyone else having this problem. I try to use the fit bit everyday and feel lost without it. I have tried all the suggestions to reset my one -but nothing is working...does this mean another one bites the dust? Is it time to try a newer model?
Thank you
08-20-2016 22:01
08-20-2016 22:01
How long are they lasting? I have had mine for 3 years now with no problem.
How are you charing it? Best way is via USB port on the computer
Wendy | CA | Moto G6 Android
Want to discuss ways to increase your activity? Visit the Lifestyle Forum
08-21-2016 05:30
08-21-2016 05:30
Mine is also 3 years old and without issue (so far).
What problem are you having?
Is this the procedure you used to reset it?
https://help.fitbit.com/articles/en_US/Help_article/1186/
If so it might be worth trying again a few times as it doesn't always work.
08-21-2016 08:55
08-21-2016 08:55
08-22-2016 04:55
08-22-2016 04:55
Contact Support and see if they can help you
http://help.fitbit.com/?cu=1
Wendy | CA | Moto G6 Android
Want to discuss ways to increase your activity? Visit the Lifestyle Forum
08-22-2016 05:33
08-22-2016 05:33