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slow to count steps

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‎03-10-2017 22:52

‎03-10-2017 22:52

my fitbit one seem to be slow to start counting my steps, does it step by step for a bit, stops counting, adds the steps ive done while it pauses, starts counting step by step again, and on and on.  What the hell?

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Accepted Solutions

‎03-11-2017 00:20

‎03-11-2017 00:20

Try a restart. Do it at least 3 times.

 

Restart
http://help.fitbit.com/articles/en_US/Help_article/1186/?q=restart&l=en_US&fs=Search&pn=1

If that doesn't help
Contact Support
http://help.fitbit.com/?cu=1

Community Council Member

Wendy | CA | Moto G6 Android

Want to discuss ways to increase your activity? Visit the Lifestyle Forum

View best answer in original post

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0 Votes
1 REPLY 1

‎03-11-2017 00:20

‎03-11-2017 00:20

Try a restart. Do it at least 3 times.

 

Restart
http://help.fitbit.com/articles/en_US/Help_article/1186/?q=restart&l=en_US&fs=Search&pn=1

If that doesn't help
Contact Support
http://help.fitbit.com/?cu=1

Community Council Member

Wendy | CA | Moto G6 Android

Want to discuss ways to increase your activity? Visit the Lifestyle Forum

Best Answer
0 Votes