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track your exercise not syncing

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‎05-12-2016 08:08

‎05-12-2016 08:08

wondering why my track my exercise isnt syncing today? It worked all week until today, Any suggestion

 

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‎05-12-2016 10:59

‎05-12-2016 10:59

For today, I suggest manually entering in as a log in your activities.  

Then I suggest you do a restart on your fitbit just in case there's something going on.   Your fitbit doesn't track activities automatically until  you workout continuously for 10 minutes or longer.  

 

To restart your one:

  1. Plug your charging cable into your computer.
  2. Plug your Fitbit One™ tracker into the charging cable, making sure that the gold contacts on your tracker align with the gold contacts in the inside of the charger.
  3. Hold down your tracker's button for 10-12 seconds.
  4. Remove your tracker from the charging cable and press its button until the screen turns on.

 

 

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