help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

22 55 02

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎04-23-2019 18:46 - last edited on ‎09-08-2020 16:26 by Fitbit Moderator

‎04-23-2019 18:46 - last edited on ‎09-08-2020 16:26 by Fitbit Moderator

After trying to recharge the Charge 2 this is the message that is found briefly on the display.

Best Answer
Labels:
0 Votes
5 REPLIES 5

‎04-23-2019 21:20

‎04-23-2019 21:20

Hello and welcome to the forums @pjoyce13 

 

What you're seeing is the version of the software your Charge 2 currently has. It's the latest one, too.

 

Hope to see you around the forums more often.

Stepping in the U.S.A. since September 2013. Android 14

Best Answer
0 Votes

‎06-12-2019 18:28

‎06-12-2019 18:28

I am having this message on mine as well.. I charged it last night, went to check it an hour or 2 later and it wouldnt turn on. I can put it back on the charger and it shows battery at about 75%, flashes the 22 55 02 message then goes black unresponsive. Any ideas??

Best Answer
0 Votes

‎06-12-2019 18:55

In response to JJoan

‎06-12-2019 18:55

Hi @JJoan 

 

Try a restart of your device? click to learn how

 

You've got the latest firmware. See if a restart helps. Let us know how things go for you.

Stepping in the U.S.A. since September 2013. Android 14

Best Answer
0 Votes

‎06-12-2019 19:08

In response to JJoan

‎06-12-2019 19:08

Connect to FitBit Support Staff.

Be prepared to several hour waits for email correspondence.

Did you get the extended warranty?

If so, they will replace.

Patrick Joyce
Best Answer
0 Votes

‎06-13-2019 14:58

In response to Odyssey13

‎06-13-2019 14:58

Restarting does not work, it just goes right back to black screen after the
reboot and unplug
Best Answer
0 Votes