22 55 02

[pjoyce13]

After trying to recharge the Charge 2 this is the message that is found briefly on the display.

[Odyssey13]

Hello and welcome to the forums @pjoyce13 

What you're seeing is the version of the software your Charge 2 currently has. It's the latest one, too.

Hope to see you around the forums more often.

[JJoan]

I am having this message on mine as well.. I charged it last night, went to check it an hour or 2 later and it wouldnt turn on. I can put it back on the charger and it shows battery at about 75%, flashes the 22 55 02 message then goes black unresponsive. Any ideas??

[Odyssey13]

Hi @JJoan 

Try a restart of your device? click to learn how

You've got the latest firmware. See if a restart helps. Let us know how things go for you.

[pjoyce13]

Connect to FitBit Support Staff.

Be prepared to several hour waits for email correspondence.

Did you get the extended warranty?

If so, they will replace.

Patrick Joyce

[JJoan]

Restarting does not work, it just goes right back to black screen after the
reboot and unplug