I really like the Charge 3 and the 4 in terms of function and ease of use, but I've never owned a more unreliable piece of any hardware than the Charge 3. My wife had 1 fail and I've had 2 in the last year. My second was a replacement for the first which had a screen failure...9mths later, the second has failed. We are not extreme athletes and frankly pretty much baby our trackers, but they've failed in normal use. I was pleased with the fast response on chat and few questions asked replacement of the first failed unit, but the latest response I have is that these devices are "built to last" and may fail due to things "outside human control". These are ill considered responses in my mind - I have been in the semiconductor/optical communications field for 30 yrs and this kind of poor reliability simply isn't tolerated and would result in a product recall. I'm not asking for that. This feels a bit like rusting car body work pre-2000 or so....surely someone makes a reliable tracker?
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