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Access Denied Error 1006

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‎01-01-2020 19:29 - last edited on ‎09-08-2020 11:28 by

‎01-01-2020 19:29 - last edited on ‎09-08-2020 11:28 by

All of a sudden, I wasn't able to sync my Fitbit Charge 2 with the Fitbit app on my iPhone XS max. I was given the message Error 1006  Ray ID: 54e4cad85b37d9b8 Access denied 2020-01-01 13:20. It further said "The owner of this website (www.fitbit.com) has banned your IP address (209.58.163.228)

 

Cloudflare Ray ID: 54e4cad85b37d9b8

Your IP: 209.58.163.228

Performance & security by Cloudflare.

 

As a result I am unable to use my Fitbit app anymore. I even tried deleting & reinstalling the app but it has not worked so far.

 

Is it time to leave Fitbit & move to a competitor?

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‎01-02-2020 06:22 - last edited on ‎05-16-2025 06:34 by Fitbit Moderator

‎01-02-2020 06:22 - last edited on ‎05-16-2025 06:34 by Fitbit Moderator

@david_leong It's great to see that you've visited the Fitbit Community!

Let me help you with the error message you are seeing on your app. Allow 24 hours to pass from the moment you got the error message and see if the issue persist after this.

I look forward to your update.

Alvaro | Community Moderator

If a post helped you try voting and selecting it as a solution so other members benefit from it. Select it as Best Solution!

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