10-17-2020
11:52
- last edited on
11-12-2020
13:30
by
MatthewFitbit
10-17-2020
11:52
- last edited on
11-12-2020
13:30
by
MatthewFitbit
Hello, I am trying to sync my fitbit with my fiton app. Its asking me for a code. I do not see a code anywhere.
10-17-2020 11:56
Platinum Fitbit Product Experts share support knowledge on the forums and advocate for the betterment of Fitbit products and services. Learn more
10-17-2020 11:56
I assume you are doing initial setup. It should display 4 digits on the Charge 3 for you to enter into the phone app.
10-17-2020 12:05
10-17-2020 12:05
Best Answer10-17-2020 12:10
10-17-2020 12:10
No I am not. So there is not other way to get the code? It is only shown
during Initial set up?
Best Answer10-17-2020 12:34
Platinum Fitbit Product Experts share support knowledge on the forums and advocate for the betterment of Fitbit products and services. Learn more
10-17-2020 12:34
That's the only code I know of, other than the PIN for Fitbit Pay.
I have never been asked for a code when syncing. Maybe you will have to explain more precisely exactly what you are doing and the exact message, and if it is on phone or Charge 3.
Best Answer10-17-2020 12:41
10-17-2020 12:41
Best Answer10-17-2020 12:55
10-17-2020 12:55
I do not believe that the charge 3 is compatible with the fiton app, I tried myself.
10-17-2020 13:00
10-17-2020 13:00
Best Answer10-17-2020 13:29
Platinum Fitbit Product Experts share support knowledge on the forums and advocate for the betterment of Fitbit products and services. Learn more
10-17-2020 13:29
Apologies, when I read your first post, I guess too quickly, I misread "fiton app" as "fitbit app".
Best Answer10-17-2020 15:10
10-17-2020 15:10
Total bummer, I know. 😪
You're welcome.
Best Answer