Charge 3 blank screen

[Singalong]

My Charge 3 is blank screen. It can only clock steps. All other functions i.e heart rate, track sleep are not working. I have performed long restart, change clock face . After the software update, the screen was initially blur and truncated now totally blank. Can Fitbit customer support assist soonest. I am concerned that my charge 3 will totally malfunction 

[LiliyaFitbit]

Welcome to the Fitbit Community, @Singalong.

I am sorry to hear your Charge 3 screen is blank. Thank you for trying to resolve this and providing the additional details. I totally understand how you are feeling and I am here to help. I've sent your information to the Customer Support team so they can get in touch with you and provide further assistance. You should be getting a reply soon.  

Let me know if you have any questions.

[Singalong]

Hello LiliyaFitbit, 

Customer support team contacted but the issues are not resolved yet, awaiting their response. Thanks

[LiliyaFitbit]

Hi @Singalong, thank you for your reply. 

I appreciate the update and recommend to keep working with our Support team since they have already all the details and special tools to continue assisting you. I know they will be glad to help you out and provide a solution. Please keep an eye on your inbox.

Have a nice day.