help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Additional Steps Glitch

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎01-25-2022 04:09 - last edited on ‎12-14-2022 15:46 by Fitbit Moderator

‎01-25-2022 04:09 - last edited on ‎12-14-2022 15:46 by Fitbit Moderator

My fitbit charge 4 gives me large random amounts of steps such as 100k, 40k, 50k all in 1 minute. Impossible! Fitbit gave me upgrade when had same issue with charge 3 and now happening again. Anyone else had this happen? It's really frustrating and not getting anywhere with Fitbit. 

Best Answer
Labels:
0 Votes
1 REPLY 1

‎01-25-2022 12:42

‎01-25-2022 12:42

I have not had this, but a "fitbit friend" has this happen from time to time.

CharlesKn | Mid-Atlantic, USA
60+, strength and cardio
Charge 5, Android, Windows

Best Answer
0 Votes