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Alarm Not Working

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‎01-18-2023 05:00 - last edited on ‎01-25-2023 16:41 by Moderator Alum

‎01-18-2023 05:00 - last edited on ‎01-25-2023 16:41 by Moderator Alum

The alarm function on my Charge 4 stopped working, I can set multiple alarms, but they won't go off.

I tried resetting and updating the Fitbit, then it worked for 2 days and then it stopped again. Deleting alarms and adding new ones does not help.

As the alarm function is the main reason I bought a Fitbit, it became useless within a year. What can I do?

 

Moderator Edit: Clarified subject

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‎01-25-2023 16:45 - last edited on ‎10-11-2024 08:28 by Fitbit Moderator

‎01-25-2023 16:45 - last edited on ‎10-11-2024 08:28 by Fitbit Moderator

Hi there @Channahvan. Welcome to Community Forums.

I understand how you feel about this situation. I'd recommend you:

- Erase all alarms
- Restart your device
- Set up the alarm(s) of your choice

Also check this article, How do I manage alarms on my Fitbit device? and be sure to have the latest Fitbit Firmware and OS of your mobile device.

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