All day sync not available anymore

[scifigal2k]

My "all-day sync" and "always connected" settings have disappeared completely.  I can't find the option anywhere, and my Fitbit will only sync if I manually force it to.

Moderator Edit: Clarified subject

[RicardoFitbit]

Hi @scifigal2k, welcome to the Community Forums!

Thanks for your post. To improve your experience with notifications, syncing, and firmware updates, we removed the option to turn off all-day sync from the Fitbit app on Android phones. When your phone is near your Fitbit device with Bluetooth turned on, it periodically syncs with the Fitbit app to update your stats and download available firmware updates. 

Let me know if you have any additional questions.

[surso]

My Charger2 has not synced a very long time.   I have it on 2 devices and it doesn't work on either one. WHY???

[Mligg]

I have followed your instructions and the instructions under Help feature and my hr2 is not syncing with android phone.

[RicardoFitbit]

Welcome to the Community Forums @surso and @Mligg, it's a pleasure to assist you both.

To resolve the syncing difficulties you're experiencing with your Charge 2 devices, I recommend you to check how the syncing procedure works here and see if there's a missing requirement on your mobile devices that's preventing the syncing procedure to be completed.

Then, you can move forward to the troubleshooting steps that are specified on: Why won't my Fitbit device sync? and let me know how it goes. 

I'll be around if further assistance is needed.

[surso]

Do I have to sync daily now?

[RicardoFitbit]

Thanks for your reply @surso.

Not necessary, you can sync your device many times during the day or just once, we usually recommend that you sync your Charge 2 daily but I personally sync my Fitbit every 2 days. Most Fitbit devices record detailed minute-by-minute data for 7 days and Fitbit devices can store daily totals for up to 30 days.

Don't hesitate to ask me any additional questions you may have, I'll be around.

[surso]

thanks for the info buy when i tried to sync today and it didn't work, this
is annoying

[jasmine702]

I can't get my fitbit to connect to myfitness pal. I need my steps to factor in. Can you help?

[surso]

I can't get mine to connect to anything!

[quimbee]

I am not liking my new Fitbit Inspire HR.  I have most things turned off but wish I could turn all day sync off.  My phone was at 100% at 8 am and now it is at 71%.

[active_]

So all-day sync is always on? And I don't have to manually sync my device?

[SunsetRunner]

This is ridiculous bc now my music controls won't work. I use youtube music and it's the only way I can use skip/ play or pause/ volume controls!! 😡