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Already paired

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‎10-10-2019 17:27 - last edited on ‎09-08-2020 12:06 by Fitbit Moderator

‎10-10-2019 17:27 - last edited on ‎09-08-2020 12:06 by Fitbit Moderator

I have a Fitbit charge 2 it was previously owned and I am unable to pair it because it is not on the pair screen.

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5 REPLIES 5

‎10-10-2019 17:03

‎10-10-2019 17:03

I am pairing my Fitbit but it was already paired how do I repair it on my phone 

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‎10-10-2019 17:29

‎10-10-2019 17:29

Hi @Justin_Hidalgo  here are the directions to set up  - click to go there . Let us know how things go for you.

Stepping in the U.S.A. since September 2013. Android 14

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‎10-10-2019 17:30

In response to Odyssey13

‎10-10-2019 17:30

The Fitbit has been paired already it is a hand me down.

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‎10-10-2019 17:37

In response to Justin_Hidalgo

‎10-10-2019 17:37

@Justin_Hidalgo  the Fitbit doesn't pair as conventional devices do. It needs your unique email address and password. The person you got it from remove it from their account?

Stepping in the U.S.A. since September 2013. Android 14

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‎10-10-2019 17:38

In response to Justin_Hidalgo

‎10-10-2019 17:38

Did you follow the directions in that article?

Stepping in the U.S.A. since September 2013. Android 14

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