App won’t expand sections

[Kalou2908]

Hi new user here, forgive me if this is a stupid one. 

My app seems to sync ok but I can’t ‘expand’ any of the sections (i.e. sleep, exercise etc), nothing happens when I tap the +

Worked fine until today.

Thanks 

[JohnnyRow]

This won't explain why it changed for you, but generally tap over the text in the middle or at the left to open for more info; tap the + to add something.

[Olga_New]

Any advice of this issue would be appreciated. I did indeed tap on +, text , icon-nothing is happening, has anyone had this problem before and how it was resolved? 

Thank you

[BarrySumpter]

you could try rebooting the phone.

If that doesn't work you could remove the app then download it again.

[Olga_New]

Thank you. Reinstall the app helped!

Get Outlook for iOS

[DPIL]

I am having the same issue - don’t really want to delete and reinstall as I will lose my historical data ? Is there another rfix?

[JohnnyRow]

I don't know if deleting and reinstalling app is the fix, but when a sync completes, all your data goes to the central fitbit database stored by your fitbit ID/email.  So if you have done a recent sync, and you log back into the app with the same ID (make sure you remember your password), that data is not lost.